I’m getting personal now but I truly believe that tone is the best tool we have for connecting with one another, out in the real world and online. Whether you’re speaking out loud or through a product, we are each responsible for the weight our words carry and the impact our voice and tone have on one another.
Knowing what we know about how little we know, it is our responsibility to constantly force ourselves to be introspective about the lens with which we observe the world, especially our users. It is our responsibility to approach the problems we have been appointed to solve with the humility they deserve, by acknowledging first and foremost that our perspective is as limited as the experiences we were afforded.
…I’ve learned to be confident — you have to be. State what money you need without blinking or shame. Partners that respect you and your work will pay you what you’re worth, and partnerships that aren’t based on respect are not worth pursuing. Get that tattooed.