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Pivot Design Group

Pivot Design Group

Design & Trust — Research, Capabilities & Accreditation

We recently accepted an assignment from a client who wanted to rebrand and redesign a corporate website. As a first step, we began by…

May 19, 2016

Design & Trust — Research, Capabilities & Accreditation

May 19, 2016

Pivot Design Group

Who Are You Designing For?

Design research emphasizes the user or customer as the source of inspiration for innovation. Only through that research can we discover who…

May 19, 2016

Who Are You Designing For?

May 19, 2016

Pivot Design Group

Marshall McLuhan: Reflecting on the Present

“We look at the present through a rear view mirror. We march backwards into the future.”

May 19, 2016

Marshall McLuhan: Reflecting on the Present

May 19, 2016

Pivot Design Group

Designer: Generalist or Experimentalist?

Designers are generalists. This is a phrase I’ve heard (and used) over and over because it seems to be the most direct way to quickly…

May 19, 2016

Designer: Generalist or Experimentalist?

May 19, 2016

Pivot Design Group

Recap: DesignMeets… Design Thinking in HealthCare

Think back to the last time you sat endlessly in a clinic waiting room or stood in line waiting to be served at a pharmacy. More likely…

Apr 13, 2016

Recap: DesignMeets… Design Thinking in HealthCare

Apr 13, 2016

Pivot Design Group

A Competitive Canadian Design Community: DesignMeets

Pivot started DesignMeets in 2010 to foster a stronger and more connected Canadian design community. We originally planned to hold low-key…

Mar 17, 2016

A Competitive Canadian Design Community: DesignMeets

Mar 17, 2016

Pivot Design Group

Meetings of the Past & Present

Always on the look out for visualizing interesting data, this time we turned our research-eye on meetings. How have they changed and…

Mar 11, 2016

Meetings of the Past & Present

Mar 11, 2016

Pivot Design Group

Design as a Strategic Driver of Business: 5 Part Series

Since about 2004, the concept of “design thinking” as a problem-solving tool has been embraced — and in some cases rejected — by the…

Mar 11, 2016

Design as a Strategic Driver of Business: 5 Part Series

Mar 11, 2016

Pivot Design Group

Looking back on Communication Firsts

We’re often so caught up in our day-to-day activities that we hardly have the time to stop and consider how we are communicating and where…

Mar 11, 2016

Looking back on Communication Firsts

Mar 11, 2016

Pivot Design Group

How to Embrace your Frontline to Improve your Service Experience in Real-Time

How Can you Think About a Solution if you Can’t See the Problem?

Mar 11, 2016

How to Embrace your Frontline to Improve your Service Experience in Real-Time

Mar 11, 2016

Pivot Design Group

Pivot Design Group

We're in the business of creating exceptional experiences for people. We use insight & design to build connections between people, services & organizations.

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