Paul Moran
Jul 21, 2017 · 1 min read

I’m sure that if internal services were improved you’d see a marked improvement in output from teams. In a corporate environment I see so much wasted time and effort in so many internal service situations. I can’t help think that releasing that energy into focusing on your external users would have a big impact.

    Paul Moran

    Written by

    Service Design Lead @ Driver & Vehicle Standards Agency, UK