Michael Lai
The answer lies in the question
hidden costs
It certainly does — they have a pattern called “hidden costs”, which I would argue this firmly…
Jacqui Papamatheou
2
Yes they do, but have a read of the definition on darkpatterns.org: http://darkpatterns.org/hidden-costs/
“A hidden cost occurs when a user gets to the last step of the checkout process, only to discover some unexpected charges have appeared, e.g. delivery charges, tax, etc.”
