Solid man of New York. Vice President, Platform Services at @automattic
Bad product managers exclusively focus on shipping. They think success is only defined by delivering product into the hands of their customers. They never see how shipping is subset of learning. They fail to revisit what they ship and use what…
Good product managers focus on learning. Whether it’s customer interviews, shipping product or looking at user metrics, good product managers are always laser focused on what they can learn that makes an impact to customers.
…they can’t lead with authority, so they try to persuade teams to implement ideas they come up with. They sell, they don’t inspire.