Human to Non-Human Interaction

Prasoon Mangal
3 min readOct 4, 2022

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The one thing that the human to non-human interaction does, is connected with the other human in such a way that micro communication can happen with a user flow.

1. One of the best examples is Uber. Uber is a platform that provides services to users to book a Cab to reach a destination. A user interacts with an app through a mobile phone app (which is a non-human thing) to get a cab booked on the home screen itself. It shows multiple option according to the human need, luxury, budget and also the time (fastest one). In this interaction that non-human app sends a request to another person who accepts and rides, Now the app will share details of the driver and the user through the app so that it helps user to contact and reach the correct location.

The app is designed in such a way that there is a map integrated which shows the exact route and also the time that will be taken to complete the ride. The design is very neat and clean which helps users to interact effortlessly without any confusion. This app helps to do a human to non-human transaction of a ride seamlessly.

2. Other examples of this interaction are anything which helps users to do any kind of transaction with the help of a non-human thing or device. We can take the example of the ICICI iMobilePay App. It is an app also called a bank in your pocket. The app has loads of features so which help reduce the efforts and paperwork of the humans to go to the bank and do the transactions, apply for Fixed Deposits and whatnot! It also helps users to get the account summary, and detailed statement and send money.

The app basically is designed in such a way that the users will be able to access key features on the Home Screen on the app. Other features are also provided and divided according to the priority of the users (generalized).

3. Talking about the best interactions in the industry. We cannot miss the Ed-tech industry. This is something which working executives and students are adopting. Users are very much going into the Ed-Tech. Everyone’s searching for online courses, workshops and much more. There exists a lot of platforms which offers courses in multiple disciplines. UpGrad is one of the platforms. UpGrad provides degrees from best Universities in the world.

The interaction of a human to a non-human (website platform) is how a student will register and get all the available courses explored and choose the best according to the preferences. If we talk about the CTA of the website, The Organization is focusing on the user to get a look on the Courses offered on the platform which will help the platform to get explored by the users and will help to build the mindset of making a transaction (which is the main motive).

Talking about the design aesthetic, taking the readable font with pretty decent colour scheme and giving the platform a clean and minimal design helps users to interact without any confusion.

UpGrad Education Website

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Prasoon Mangal
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An engineer doing pretty well in designing.