B2B Commerce Industry Reports and Insights: Volume 1 COVID-19 Edition
Below are various insights related to the impact of Coronavirus COVID-19 on the B2B Commerce industry. This is not a comprehensive list, but rather a curation of the reports, articles, and infographics that I have found particularly valuable.
I started sharing this information internally at Salesforce and thought it may helpful to others.
Reports and Infographics
How B2B Buyers and Sellers Are Managing The Coronavirus Crisis | Digital Commerce 360
Comprehensive 35 page report on how manufacturers, distributors, and customers are reacting and adapting.
Channel Shift: Prioritizing Digital Commerce | Accenture
Wide-ranging 26 page report on how B2B businesses should take the crisis as an opportunity to build stronger relationships with customers, re-assess your product and service offerings, examine your end-to-end supply chain, and invest/re-invest in your digital commerce channels and operations. (More valuable content towards the middle and end)
Infographic: The coronavirus hits B2B ecommerce head-on | Digital Commerce 360
50 B2B commerce executives share their thoughts on how coronavirus COVID-19 is impacting financial forecasts, sales goals, supply…
