Peter Moon6 Simple Principles to Grow a Culture of DesignWhen an executive at one of our client’s asked me for a list of simple principles of design-thinking a few days ago, it got me thinking.Nov 13, 20171Nov 13, 20171
Peter MoonCustomer Experience-driven or Design-led?Once you get a taste of what it’s like to truly delight your customers, it’s hard to settle for anything less. In retrospect, whatever you…Jun 28, 2017Jun 28, 2017
Peter MoonThree Cheers to Software Development Teams!To all the software development teams using Kiwi Dials:Jun 20, 2017Jun 20, 2017
Peter MoonA Farewell to CarpetsIt takes a community to build a carpet in Kashmir. Over as long as a decade, a carpet will move from family to family, each one an expert…May 19, 2017May 19, 2017
Peter MoonEngineering Operations — Our First Bad SurpriseRecently, Kiwi Dials hit one of those unpleasant milestones that every tech company has to hit sometime in their growth. We had an extended…Apr 5, 2017Apr 5, 2017
Peter MoonA Visit to the Taj MahalThe Taj Mahal is the most beautiful thing I have ever seen. Breathtakingly sublime, from the first glimpse in the distance, all the way to…Dec 13, 2016Dec 13, 2016
Peter MoonPlanning for Collaborative DesignCollaborative design is a powerful source of value and innovation. After you’ve framed the problem using research, baselines, personas and…Nov 11, 2016Nov 11, 2016
Peter MoonDesigning a Distinct Voice and ToneHaving a clear, coherent set of actionable principles is an essential ingredient for designing great customer and employee experiences…Oct 28, 2016Oct 28, 2016
Peter MoonHow to Introduce Kiwi Dials to Your TeamSo, let’s say you are ready to start measuring the employee engagement on your team. We’ve found that most managers approach the prospect…Jul 6, 2016Jul 6, 2016
Peter MoonWhere’s the Comment Feature?Comments are like crack. Reading comments feels like unwrapping a stream of little gifts. Managers like them because they add color and…Apr 20, 2016Apr 20, 2016
