… yourself that you understand things. Then things start to work, dn then you go very, very quickly. To make sense & survive any of it, you have to have a profoundly change-oriented approach. You have to understand that any process or organization will work for awhile, then it won’t. So you go in with a sense of intentionality and thinking about what you want your organization to do at any given stage, and you try to design to that, while keeping the wheels on the bus/wings on the plane through some chaotic times.