Storage of brilliant ideas in Service Design
Global Service Jam as a geyser of inspiration for entrepreneurs
If you are looking for ideas to be inspired of you are just a few words away from the link to a real mental geyser.
I want to present Global Service Jam (or GSJ) as a source where hundreds of truly dazzling ideas can be found. They are ready to be taken and transferred to a real world by some enthusiastic entrepreneurs. GSJ is the truly awesome event to take part in but with this article I would like to highlight the fact that thousands of great concepts have already been born thanks to this event. I truly wish all cool projects created in there would appear as real services in our everyday life.
So what is the Global Service Jam?
Service Jam is a meet-up of a different professionals who are interested in a social problem solving, gaining a new knowledge and exercising their brains with great people. In a spirit of experimentation, co-operation and friendly competition participants have 48 hours to develop brand new services. As a result of the jam session each team uploads their project and process reports to a GSJ website.
Fact #1: this year Service Jam has been held during a weekend on the 7-9th of March 2014 and more than 1000 people from 100 different locations all over the world took part in it. The participants were factually divided by location and each venue formed smaller groups.
Fact #2: 530 new service concepts have been created and presented within this Jam session, just imagine — 530! Each idea posted to GSJ website has a description, a mini research basis and a video presentation of early version of a service —video of a prototype. Moreover, each project has been created in purpose to be a useful, desirable and innovative service which forms a great customer experience.
Such a cool way to spend a weekend, isn’t it? So don’t miss a chance to take part in the next Service Jam. Follow news.
I have been jamming this year for the first time hand by hand with a marevelous group of talented people in Budapest. During the event I’ve felt a wonderful atmosphere of creative spirit of modelling better consumer interaction. The weekend itself gave me a vast variety of new tools and enormous piece of inspiration. But the most exciting finding for me is the number of high calibre ideas, as I’ve noticed before, 530 projects were born only this year. 530 great concepts of improved services. I truly wish they would exist in the reality. So this article is my attempt to invite sharp minds to learn and use collective developments and to help some ideas to be alive. Also I want to motivate jammers not to drop their ideas at the early stage but put them into practice for real audience. Let’s make our world a little better!
Let me guide you through the geyser of Jams:
Global Service Jam 2014 (530 dazzling projects)
Global Service Jam 2013 (534 flashy concepts)
Global Service Jam 2011 & 2012 (∞ brilliant ideas)
A small tip how to search and quickly find useful content for you: skim or use ctrl+F to find keywords you are more interested in (e.g. game, play, toy, etc.)
Of course here they are — some self-evident rules:
1) All projects are owned by the individual design team and licensed under Creative Commons Attribution-Noncommercial-Share Alike 3.0 So feel free to use content only for inspiration, analysis or remixing;
2) If you fall in love with some concrete project — contact the authors, ask their premission or better — collaborate with them;
3) Interact with like/share/comment buttons to show your feedback and interest;
4) Make better projects, products and services. Be an entrepreneur!
5) Make this world a little better ☺
Budapest’s geyser of ideas
Below I want to show you how looks and packed some concrete projects. I’ve picked that ones which were created within incredible Budapest Service Jam chapter. Also you can additionally read Summary from the first Budapest Service Jam
Co-Skill
We are a collective intelligence service that helps to unlock the potential of people
Co-Skill (Public 2.0) is a collective intelligence (game) service that helps to unlock the potential in people. It is like Enterprise 2.0 only created for the public not for an individual company. More about Co-Skill
Story Box
Sharing, personal history
We would like to help people connecting via sharing in surprising ways.
Story Box connects elderly people with local citizens or tourists through personal history, via a shop in the city and a webpage.
In our vision elderly people spend time with younger people, showing and telling how the city used to look like and how they lived there.
For example a young person could subscribe to a “guided personal tour”, a “vintage tea time” or a “party like it’s 1952" event. We would ask a contribution and also we count on fundings (gov/EU), so we can provide the elderly people not only the context to feel needed but also a benefit from the service they provide. More about Story Box
VisualEcho
How can we connect the Metro drivers with the users? VisualEcho is the way to connect the Metro drivers with the users. More about VisualEcho
Give & Get
Surprise Charity
Have fun with friends at a cool place! And become a sponsor of a charity project. Give & Get is an online service that lets you discover new fun activities, while also providing a way to support a charity project.
It’s simple: just sign up, select a category of activites you’re interested in, and then you get a handful of recommendations that you can give a go if you feel like to. After you’ve selected what activity you want to try, you can also select from a variety of charity projects you want to sponsor — the project you select will get a slice of the payment you make for the activity you’ve selected. Then all you have to do is pay with a single tap, get your coupon or ticket in an e-mail, and there you go: enjoy the selected activity with friends! Let us recommend you things to try!
When the project you sponsor gets funded, you also get a notification with the results of the project! Yay! More about Give & Get
P2P Lost&Found
The Peer to Peer Lost and Found Service
People loose their belongings, very often, but lost things hardly find their owners. Wouldn’t it be great if you could get back items you’ve lost?
At “Lost&Found”, we create a platform where lost items get back to their owners and finders get rewarded.
Most Lost&Found offices work only locally which is no help if you don’t know where you have lost your stuff or if you did it on the streets. If you found something, how can you find the ovner of it? And how would you motivate people to bring it to a lost and found office…?
We are currently working on a system that can connect the “looser”-s and the “finder”-s — people who lose and those who find stuff. Our idea is to put identifying stickers on our objects and prepare a platform where “finders” notify the “losers” — I found your staff, come and get it! And besides being the good guys they will get something on return.
It worth to be good, you get thanks from the lucky owner, you can get a honour badge on your facebook page and get your free set of Lost&Found tracking stickers! More about P2P Lost&Found
Toy2Toy
Exchange of toy packages — for the kids — by the kids. Play different!
Toy2Toy is a project about toy-exchange between families. One family prepares a box of toys they don’t need/use anymore, they send it to another family — at the same time they receive a new surprise box in exchange.
We are all full of stuff, our homes are running out of space, but we still keep on buying new and newer objects, and our kids will do the same because they grow up in this over-consuming way of life.
Toy2Toy collects unused toys, teaches kids about sharing, about empathy and a collective social behaviour. They learn about the importance of sustainability by giving away their unused objects, and in reward, they get the other family’s box sent to them, with the magic of surprise, new experiences and the possibility of making new friends.
A possible extension of the service is locally connected box2box community places for the kids and their families. More about Toy2Toy
In the ending I would like to give glory to all people who’ve made this Jam of creativity to be real: organisers, hosts, mentors, jammers, entrepreneurs. Thank you all!
