PinnedPragya MishrainBotSupplyThe Pandemic’s unexpected toll on HR TeamsAmong many Industries that COVID19 affected negatively, there seem to be only a few that escaped unscathed. Retail has emerged with its 3X…Sep 30, 2020Sep 30, 2020
Pragya MishrainBotSupplyThirteen Hours: The Average hold time on support calls every American spends every year.Yeah, you read that right, a survey last year by Harvard Business Review shows that's how many hours “customer-centric” brands are making…Oct 5, 2020Oct 5, 2020