Salesforce #Summer17 is live in your pre-release orgs. And #treasurehunt is on, here is my list.

If you think that I miss something that’s cool, Make a comment and I will update the list.

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Today I have received a mail asking to explain the difference between the different types of Salesforce licenses and how to have service cloud and sales cloud access in the same time. So I thought of writing a post about it.

User license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets. You can find some listed here

  • Salesforce
  • Chatter Free
  • Chatter External
  • Partner Community
  • Customer Community Login
  • Premier Support (developer-focussed on-line training)

Permission set Licenses is a convenient way to assign users specific settings and permissions to use various tools and functions. Permission set licenses incrementally entitle users to access features that are not included in their user licenses. Users can be assigned any number of permission set licenses. You can find some listed…

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From the last few days my linkedin feed is full of discussions about Einstein. I wish linkedin could have used an intelligent bot that could have removed the duplicate posts on my feed or gave a score to the parent topic based on the activity around it.

As we are talking about bots, without any delay lets jump on to Einstein. According to Salesforce it is the new AI which can be automatically customised for every single customer, and it will learn, self-tune, and get smarter with every interaction and additional piece of data.

Sounds like the magic hammer we all want to fix our problems. Nah Nah don’t jump onto any conclusions. Lets start with a primordial…



Salesforce enthusiast, technology nerd, Apple addict, Social Trend Hunter, Concerned Citizen and Preaching the gospel of all things Cloud...

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