Happiness Quotient — Are Your Employees Happy?
So as the CEO, you had sent out your annual employee survey to the entire organization and now the results got you the green tick in almost all the various fields. But does this mean that your employees are really happy and satisfied with their jobs? Does that mean that now, finally you do not have to worry about the attrition rate and can safely assume that you have been able to ‘retain the talent’?
If you are nodding your head to the above, think again! That survey probably had 100 random questions, most of which either did not directly affect the employee or were too vague to be answered. Then again, the survey gets sent out once, just once a year. Also, primarily these kind of surveys end up measuring the satisfaction of the employee while royally ignoring the happiness quotient. And let’s face it. Exactly how many times the suggestions, recommendations actually do get implemented? Aren’t these more than enough reasons for you to comprehend if an employee working in your company really gives two hoots about that survey which you rolled out?
I don’t care
If you really wish to know whether your employees are happy how happy all your employees are, you got to have a chat with their immediate managers and find out if he/she has noticed anything different/weird in their teams. There are various red flags which a manager might overlook initially thinking that the employee might just be having one-of-those-days! However, repeated instances should be looked at closely especially around the below areas:
1. A decrease in productivity:
If an employee doesn’t value the quality of his/her work anymore, then that person is definitely not happy! If your employee doesn’t care for deadlines anymore and is actually looking for an excuse to quit, then that person is seriously not happy and has kind of given up hope with his/her current position/role/company.
2. A decrease in professionalism:
Although this one can be termed as the brother of the above point, it still deserves a mention here. If an employee doesn’t respect the management/clients/customers and or is starting to get increasingly violent either with words or with gestures, then that person definitely should be kept under the radar and checked for the last intake of the ‘happiness pill’. This point also covers those instances when the employee comes to the office with a hangover (or worst case being drunk) or with some extremely unprofessional attire!
3. Asking for weekdays off repeatedly without any genuine reason:
Asking for weekdays off repeatedly without any good reason
This one is a no-brainer! You are about to lose this employee as either he/she is busy giving interviews everywhere else or is investing his/her time in doing something that is fruitful and meaningful to them.
4. Constant cribbing:
It is a universal fact that unhappy people crib the most. If an employee is constantly cribbing about everything — right from no coffee powder to appraisals, his/her skin is getting thinner due to the unhappiness around the workplace.
In short, surveys are good but definitely not the ultimate criteria to measure the employee happiness. Maybe, if you devise a survey which is department specific, has lesser questions, is able to measure the happiness quotient and focuses majorly on the employee while ensuring that results get implemented/or at least looked into in time, it might just work out for you the next time!
Happiness quotient — The true measure
The most effective way to measure an employee’s happiness is through a simple 1–1 over a coffee.
Click To Tweet
However, we can definitely say that the most effective way to measure an employee’s happiness is simply by talking to him/her over a cup of coffee. It’s an actual dialogue between you and your employee that gives you the deepest and most truthful answers about how happy he/she is at work.
Another way to ensure motivated and engaged employees is to train and assess them regularly. In an ideal scenario, your employees themselves should be able to chart their own path of progress and identify the areas where they need to skill-up. If you’re looking to train distributed employees remotely, you should give Capabiliti by Qustn a shot (Sign up for a free-trial here).
But hey, if you have some really creative ways to measure employee happiness at your workplace, I’m all ears! Because in the end, we all know that happy employees equals more productivity and positivity all around.