CUSTOMER VOICE

HOW TO UNDERSTAND YOUR CUSTOMERS TO BUILD BETTER EXPERIENCES

Robustedge helps you to know how to understand your customers to build better experiences. It may help you to learn the merits of customer voice.

-> To run a successful business, you need a loyal customer base who are committed to using your product for long-term. Hence, you need to know their perception of your product.

-> Collect, analyse, and track real-time feedback in an easy to use, scalable feedback management solution.

-> Use Dynamics 365 Customer Voice with other Dynamics 365 applications to get a holistic view of your customers and to automate sending surveys at the right time in the customer journey.

1. Dynamics 365 Sales:
* Empower your sellers to lead the way.
* Go beyond transactions and interactions to give your buyers unique experiences that build trust.

2. Dynamics 365 Customer Insights:
* Use an intuitive and flexible customer data platform to discover insights and power personalised customer experiences.

3. Dynamics 365 Customer Service:
* Build brand affinity and customer loyalty.
* Give your teams the streamlined data and unified technology they need to deliver seamless, personalised experiences.

4. Dynamics 365 Marketing:
* Build more rewarding business relationships when you create seamless experiences that increase lead generation.
* Strengthen your marketing capabilities, and expand your sales opportunities.

-> Work together to meet challenges effectively with Microsoft Power Platform — analyze data, build solutions, automate processes, and create virtual agents.
-> Learn how Microsoft automated its routine processes to become more agile in a hybrid work world — and how you can too.
-> Discover how IT professionals are delivering the low-code tools customers expect — with easy administration and robust security.
-> Building apps that save money.

INNOVATE EASILY WITH MICROSOFT DATAVERSE:
Create and run thousands of applications, flows, and intelligent agents with a smart, secure, and scalable low-code data platform.
Do more with your data. Expand the possibilities.

a) Deliver services with agility:
* Quickly add business value with an extensible data platform that uses out-of-the-box common tables.

b) Increase scale and efficiency:
* Boost productivity and reduce costs by quickly developing applications, processes, and reusable data schemes.

c) Make your data work smarter:
* Get more accurate insights by adding low-code AI tools to your process automation.

d) Rely on the security of a trusted platform:
* Protect your data with a robust security management infrastructure that provides critical security and compliance capabilities.

Interested to see how Robustedge can help you in customer voice? Contact us to learn more!

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