Preeti Kumawat
3 min readJul 25, 2023

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Your payment couldn’t be authorised Walmart
 
Walmart has been able to establish itself as a popular retailer and gain the loyalty of a large customer base by providing cheap, one-stop shopping experience, Walmart efficiently captured market share by undercutting small-town supermarkets.
But still Walmart has been subjected to criticism over not accepting Apple Pay, Google Pay, Samsung Pay or any other mobile payment method efficiently.
This retail giant relies on proprietary payment service, Walmart Pay for benefits. They also accept a variety of payment methods include debit and credit card payment, PayPal and cash.
 
What causes “your payment couldn’t be authorised’’ on Walmart
Thanks to this payment service you might came across a message stating “Your payment couldn’t be authorised’’ on Walmart, it typically means there was an issue with authorisation of your payment method during process.
It might be Walmart reversing the transaction.
Transactions can be declined for several reasons:
• Your card isn’t activated or locked.
• Insufficient fund in your account to cover the purchase.
• Your address may not match the information, make sure that you have entered the correct payment information, including the credit or debit card number, expiration date, and CVV code.
• The transaction looks different than your normal spending patterns.
• Payment method restrictions are also there. For example, certain prepaid cards or international cards and some payment apps may not be accepted.
• Sometimes, payment authorisation fails due to security measures in place to protect against fraudulent transactions. If the system detects any suspicious activity or flags the transaction as potentially risky, it may decline the payment.
• Temporary technical glitches in the payment processing system or communication errors between Walmart and the payment provider could also result in authorisation failures.
 
How to fix “your payment couldn’t be authorised” on Walmart
The best course of action to take is to verify your payment details:
• Its safe to just double-check the payment information you provided, including the card number, expiration date, CVV code, and billing address. Ensure that all the details are accurate.
• Check your funds to make sure you have sufficient funds in your account or on your card to cover the purchase. If not, consider adding funds or using an alternative payment method.
• Try a different payment method: If you have another credit card or payment option available, you can try using that to see if it gets authorised successfully.
• Contact your bank or card issuer to address the inconvenience, may have put a hold on your account or flagged the transaction as suspicious. Get in touch with them to confirm if there are any issues and request assistance.
• Reach out to Walmart customer service If the problem persists, contact Walmart’s customer service. They can provide specific insights into the issue and guide you on how to proceed.
• Walmart payment app also offer alternative payment options or troubleshoot the problem from their end.
 
However,One of Walmart’s most important payment options is Walmart Pay. This software not only allows users to make payments, but also provides additional features like rewards points, transaction alerts, and digital gift cards.
How to use app
• Get the Walmart Pay app on Google Play or the App Store.
• Walmart Pay may be accessed from the Services menu after the app is opened. The next step is to enter your payment information into the Walmart Pay area.
• Protect it with a four-digit PIN or your fingerprint.
• Your Walmart Pay account will show a QR code at checkout so you may pay with contactless payments.

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