+1–877–372–5666 | Why Is My Brother Printer Not Connecting To My Computer? | Brother Printer Support

Brother Printer
4 min readApr 23, 2024

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Printers are indispensable instruments in the digital age, whether used for personal or business purposes. Brother printers are renowned for their dependability and quality among the many other printer brands on the market. Like any electronic item, Brother Printers can experience connectivity problems, though, which can leave customers irritated and looking for fixes.

If you’re encountering problems with your Brother printer not connecting to your computer, fear not. Call our toll-free number +1–877–372–5666 for immediate assistance. Providing step-by-step ways to restore your printer’s functionality, this extensive troubleshooting guide will lead you through a number of possible causes of the problem.

Examine Physical Connections: The first step in troubleshooting is to look at the physical connections that your computer and Brother Printer have made. Verify that the printer is connected to the power source correctly and that all of the cables — including the Ethernet or USB connection that connects the printer to your computer — are safely fastened and undamaged.

Check Network Connection: Make sure your networked Brother printer is linked to your Wi-Fi network if you’re using one. To make sure the printer is connected to the network, look at its LED indicators or display panel. If not, make sure you enter the correct network credentials when you reconnect the printer to your Wi-Fi network using the settings menu.

Restart Devices: Rebooting a device might occasionally fix connectivity problems. After turning off your computer and Brother Printer and waiting a few minutes, turn them back on. This can fix any transient issues causing the connection issue by refreshing the device’s settings.

Update Printer Drivers: Incompatible or outdated printer drivers can prevent your computer and Brother printer from communicating. To check for driver updates, use the Brother software that is installed on your computer or visit the Brother website. For compatibility and optimum performance, download and install any updates that are available.

Examine Printer state: On your computer, go to the Devices and Printers (Windows) or System Preferences (Mac) sections to see the current state of your Brother printer. Make sure the printer is online and configured as the default printer. To allow communication with your computer, if it’s offline or has the setting “Use Printer Offline,” switch it to online.

Reset Printer Settings: Sometimes, improper settings might lead to connectivity problems. You can fix these by resetting your Brother printer to its factory original settings. For instructions on how to do a factory reset, see the Brother support website or the user manual that came with your printer. After you reset the printer, don’t forget to adjust any settings, like Wi-Fi network connections.

Software for firewalls and antivirus: When security software, such as firewalls or antivirus applications, is installed on your computer, it may occasionally prevent connection between your computer and your Brother printer. Turn off or adjust your antivirus and firewall temporarily so that the printer can communicate with you. Once the connectivity problem has been resolved, don’t forget to enable these security features again.

Examine Printer Queue: If your Brother printer isn’t printing the print jobs you provided it, try checking your computer’s printer queue. Print tasks occasionally have a tendency to get trapped in the queue, which stops fresh jobs from getting processed. To check if the problem has been fixed, remove any outstanding print jobs from the queue and try printing once more.

Firmware Update: Your Brother printer’s firmware may be updated to fix compatibility problems and enhance performance, just like printer drivers. To find out if your printer has firmware upgrades available, check the Brother website or use the Brother software on your computer. Download and install the most recent firmware by following the instructions.

Try a Different USB Port or Cable: If you’re using USB to connect your Brother printer to your computer, you might want to try utilizing a different USB port or USB cable. Unstable ports or cables may occasionally result in problems with connectivity. To find out if this is the source of the issue, try testing with different ports or cables.

Reinstall Printer Software: Try reinstalling the printer software on your computer if none of the aforementioned fixes work to address the connectivity problem. After uninstalling the current Brother Printer software and restarting your computer, install the most recent version of the software from the Brother website. Follow the on-screen instructions to complete the installation process.

Contact Brother Support: If all other troubleshooting methods have been tried and your Brother printer is still not connecting to your computer, it might be time to contact Brother’s customer care. To report a problem, get in touch with Brother support via phone, email, or live chat. To speed up the resolution process, include as much information as you can, such as the printer’s model and any troubleshooting actions you’ve already performed.

In conclusion, a Brother printer not connecting to your computer can be a frustrating issue, but it’s usually solvable with the right troubleshooting steps. You can identify the issue and apply the required fixes to get your Brother printer and computer back online by using the advice provided in this tutorial. Keep in mind to handle things methodically and patiently, and don’t be afraid to ask Brother Printer Support for help if you need it. You can quickly get your Brother printer back up and running again if you are persistent and follow the correct instructions. Remember that you can reach us at our toll-free number, +1–877–372–5666, at any time if you need any additional help.

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