How to Fix Epson Printer Offline on Windows & MAC

8 min readJul 14, 2023

To fix an Epson printer offline on Windows and Mac, call 1–888–560–3111. Provide your printer model and follow the customer service representative’s instructions for troubleshooting and resolving the issue.

If your Epson printer cannot communicate with your computer or laptop, then it definitely has an offline error. Epson printers usually stop communicating with other devices when they are offline. Now, you might be wondering “Why is my Epson printer offline”. Well, there could be three factors. You must check these things to fix this error.

Why Epson printer Going Offline?

Things to Check If Your Epson Printer Is Offline

Epson printer is offline You need to make sure that your Epson printer is properly connected to the Wi-Fi network or is getting enough internet signal.
Check to make sure your Epson printer is turned on. If not, turn it on.
If you see the above two works fine. You can then drill into the settings of your Epson printer to check the network it is currently connected to.
Go to the “Printers and Scanners” option in your computer’s Settings menu and make sure your Epson printer is not in “Offline Mode”
Make sure you have the latest drivers installed on your Epson printer. Sometimes, outdated drivers can cause offline errors with your Epson printer.
Don’t forget to check the settings of your Epson printer and correct incorrect settings for error-free printing operations.
You must remove all solid objects between the printer and the Wi-Fi router. Because solid objects made of wood, metal, etc. can block or prevent the WiFi signal from reaching the Epson printer. This is why your Epson printer is not getting enough WiFi signal to operate.
Check if your WiFi router can get internet access from your Internet Service Provider (ISP)

How to change Epson Printer from offline to online?

If the message “Epson printer is offline” is displayed. Then you need to get it online to start printing.

First, restart the EPSON printer.
Now press the (Windows+I) button to launch the Windows Settings on your computer.
You will see the “Devices” option there, double-click on it.
At this point, click on the “Printers & Scanners” option that appears.
After 1 second, the Epson printer will appear in the printer list.
Right-click the Epson printer icon and select “Check what’s printing”.
Then uncheck “Stop printing and print from another printer” and uncheck the others in the “Check which printer is printing” option.
Select Use Printer Online from the drop-down menu.
Now, right-click on the “Check what’s printing” option and if you see a greenish checkmark or gray icon, set your Epson printer as the default printer.

Why is my Epson printer offline on my Windows 10 PC? How can I get it online?

Troubleshooting Epson printers In most cases, Epson printer offline issues are caused by a weak Wi-Fi connection and incorrect printer settings.1–888–560–3111 If you want to get it online on your Windows 10 PC. Next you need to check a few things. First, check the “Print what” option in your computer’s settings. There you should cancel and delete all active and waiting print tasks. Then check that the cartridge is working properly.

Turn on your Windows 10 computer or PC.
Press the Windows button on your computer keyboard.
You should now see the Start menu on your computer screen.
Click the “Settings” cog under the left corner.
“Windows Settings” opens on the PC screen.
Click on the “Devices” option.
Select the Printers & Scanners option.
Right-click “Epson Printers Offline”.
Click “Use Printer Offline” to remove the check mark.
This will definitely solve the “Epson printer offline” issue.

Epson Printer Offline Patch

If you have Epson printer offline problem. Then don’t worry, there are many ways to fix this problem. 1–888–560–3111 Here are some of the most helpful ways to fix offline issues.

First, give a print command to your Epson printer and check if its screen gives you an error.
If it shows you an error. Then try to delete it.
Restart your wifi router after unplugging it from the power source. After restarting your Wi-Fi printer, try printing from it again. This Wi-Fi router initialization will fix issues if your Epson printer keeps disconnecting.
1–888–560–3111 Restart your PC after unplugging it from the power source and try printing from it again. A PC restart also resolves Epson printer offline issues.
Uninstall Epson printer software along with its drivers from your PC by simply going to Windows settings on your computer and find the list of programs and uninstall your Epson printer software from there. After that, reinstall your Epson printer by downloading Epson connect printer setup utility and compatible Epson printer drivers to your computer from Epson official website and following all on-screen instructions.

Epson Printer is Offline on Mac

You need to check the network connectivity status, physical connectivity, device settings of your Mac computer to fix the Epson printer offline issue.

Fix Printer Offline Issue on Mac Open the main menu of your Mac computer

Select the “System Preferences” choice by clicking on it.

On the next screen, click on the “Printers and scanners” option.

Now select the “Reset Printing System” option by right-clicking on your Epson printer name.
After that, a box will appear and ask you to fill in your Mac computer’s username and security key.
Press the OK button that you see below.
After a few moments, you will see a list of printers showing you all available printers.
Tap the “plus” button you see below to “add a printer or scanner”.
At this point, finally, you will see your Epson printer online.
Give it a print command to print something to test if it prints.

Remove unwanted printers from your Mac

Click the “Apple” icon on your Mac computer’s home screen.
Select the “systems and preferences” option from the drop-down list.
Click on the “Printers and scanners” option to see the list of all printers.
Now click on the name of the printer you want to remove and click on the “minus” sign below it.
Now make your Epson printer “Default Printer” to print on your Mac.
Finally, restart your Mac computer

FAQ on Fixing Epson Printer Offline on Windows & Mac

1. Why is my Epson printer showing offline on Windows?

This can happen due to connectivity issues, incorrect printer settings, outdated drivers, or network problems.

2. Why is my Epson printer showing offline on Mac?

Similar to Windows, it could be due to connectivity issues, incorrect settings, outdated drivers, or network problems.

3. How can I check if my Epson printer is properly connected?

Ensure the printer is turned on, connected to the same network as your computer, and check all cables and wireless connections.

4. What should I do first when my Epson printer is offline on Windows?

Restart your printer and computer, ensure all cables are properly connected, and check the network connection.

5. What should I do first when my Epson printer is offline on Mac?

Restart your printer and Mac, check the cables and network connection, and make sure the printer is selected as the default.

6. How do I set my Epson printer as the default printer on Windows?

Go to “Control Panel” > “Devices and Printers,” right-click on your Epson printer, and select “Set as default printer.”

7. How do I set my Epson printer as the default printer on Mac?

Go to “System Preferences” > “Printers & Scanners,” select your Epson printer, and click “Set as default.”

8. How do I update my Epson printer drivers on Windows?

Visit the Epson website, download the latest drivers for your printer model, and install them.

9. How do I update my Epson printer drivers on Mac?

Go to the Epson website, download the latest drivers for your printer model, and install them. Alternatively, use “Software Update” from the Apple menu.

10. How do I check my Epson printer’s network connection on Windows?

Open the printer’s control panel, navigate to the network settings, and ensure it is connected to the correct network.

11. How do I check my Epson printer’s network connection on Mac?

Access the printer’s control panel, go to network settings, and verify it is connected to the correct network.

12. Can I use a USB cable to fix the offline issue?

Yes, connecting your printer directly to your computer with a USB cable can help diagnose and fix network-related offline issues.

13. What if restarting doesn’t fix the issue?

Try removing and reinstalling the printer drivers, updating the drivers, and ensuring your printer firmware is up to date.

14. How do I remove and reinstall printer drivers on Windows?

Go to “Control Panel” > “Devices and Printers,” right-click your Epson printer, select “Remove device,” then reinstall the latest drivers from the Epson website.

15. How do I remove and reinstall printer drivers on Mac?

Go to “System Preferences” > “Printers & Scanners,” select your Epson printer, click the “-” button to remove it, then reinstall the latest drivers from the Epson website.

16. How do I run the Windows Printer Troubleshooter?

Go to “Settings” > “Update & Security” > “Troubleshoot,” select “Printer,” and run the troubleshooter.

17. How do I run the Printer Troubleshooter on Mac?

Mac does not have a specific printer troubleshooter. You can try resetting the printing system via “System Preferences” > “Printers & Scanners,” right-clicking in the printer list, and selecting “Reset printing system.”

18. How do I reset my Epson printer’s network settings?

Refer to your printer’s manual for specific instructions on how to reset the network settings to default.

19. Can firewall or antivirus software cause my printer to go offline?

Yes, sometimes firewall or antivirus software can block printer connections. Try disabling them temporarily to see if it resolves the issue.

20. Who can I contact for further assistance?

For further assistance, you can call Epson customer support at 1–888–560–3111 for help with your specific issue.

If it does’nt work then you can contact Epson Printer service they can further assist and resolve any issues you may be having with Epson printers. The service is available online and over the phone and aims to provide customers with timely and efficient solutions to their printer-related problems.