Priscilla McClayinDeloitte Digital ConnectSumming up my Deloitte Digital Connect journeyHaving heard all of the playbacks from my DDC peer group, one common theme was about the importance of user research.May 14May 14
Priscilla McClayinDeloitte Digital ConnectUser research — finding the missing voicesUser research often means speaking to existing service users — but are there other people out there that we aren’t reaching?Mar 19Mar 19
Priscilla McClayinDeloitte Digital ConnectUser research — making it safe and rewarding for participantsUser research can be a one-way process. I’ve been looking at what we as an organisation can offer participants.Feb 16Feb 16