Over the course of the last 7 weeks, I was given the exciting task of researching, designing, testing, and pitching a new service innovation concept to the client N Stuff Music. …

Hello again! As you may recall, in our last sprint we immersed ourselves deeply into the world of healthcare by conducting intercept interviews with healthcare workers in front the UPMC hospital and Starbucks, interviewing internal and external stakeholders, and pretotyping our vision for seamless automation in healthcare. Since then, we’ve…

A chat-based solution to auditing algorithmic bias on social media As part of the Masters in Human-Computer Interaction at Carnegie Mellon University, one of the classes I was required to take was User-Centered Research and Evaluation. My team set out to research the problem space of how to best harness…

This is one of the reoccurring questions I ask myself. Ever since I understood the words “good” and “bad”, I would try to label thoughts, words, and actions as one or the other, but I always struggled categorizing people. To be honest, I’m not entirely sure if this is a…