priyanka singhFrom Einstein Bots to AgentForce: My Journey Building the Future of AI-Powered Customer ServiceI recently had the chance to try out Salesforce’s AgentForce, and honestly, it was a whole new experience compared to Einstein Bots. I’ve…2d ago2d ago
priyanka singhSalesforce Questions with Answers — Part 1Scenario based LWC questions with AnswersJan 4Jan 4
priyanka singhWhat I’ve learned from my experience in the Consumer Service domainWhile all these also looks like an usual workplace experience, the take away for me was to be a little bit more empathetic and considering…Sep 13, 2023Sep 13, 2023
priyanka singhBuilding a portfolio on Salesforce experience cloudSalesforce is giving this cool feature on community/experience cloud and encouraging folks to build a personal portfolio leveraging the…Apr 2, 2022Apr 2, 2022