“Advice often wasn’t heeded,” the former employee said. “There was a great deal of arrogance, especially after they secured the money.”
Why Homejoy Failed
Christina Farr
1K76

If the venture had worked, they would have been lauded for rejecting conventional wisdom / dogma on what’s required in customer service and home services.

Like what you read? Give George Spencer a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.