Is Oh Polly A UK Brand?

Promocods
5 min readFeb 24, 2024

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Oh, Polly — just the name conjures up images of eccentric British aunties in garish floral prints. But don’t let the moniker fool you. Oh, Polly is one of the hottest fashion brands in the UK right now. With skyrocketing popularity among millennials, this online-only retailer is taking the fast fashion world by storm.

But is Oh Polly truly as British as fish and chips? Or is it just another import masquerading as a local? Let’s dive in and examine whether this trendy label has its roots firmly planted in UK soil.

Where Is Oh Polly’s Headquarters Located In The UK?

Oh Polly’s headquarters are situated in the heart of England — Leicester to be precise. The founders chose this location to be centrally located yet avoid the sky-high costs of London. From their Midlands base, Oh Polly can easily reach fashionistas nationwide with rapid shipping.

And you can often find Oh Polly promo codes to save even more when shopping their trendy collections right from this unfashionable headquarters. Despite the unglamorous setting, Oh Polly’s designs and affordable pricing have allowed them to blossom into a beloved UK-based brand straight out of the Leicester suburbs.

When Was Oh Polly Established In The UK?

Oh, Polly may be a relative newcomer on the UK fashion scene, but they’ve made quite a splash in a short period of time.Here are the key details on when this rising star was born:

  • Established in 2014 by two university graduates
  • Launched from the founders’ spare bedroom with just a few thousand pounds in seed money from grandparents
  • The epitome of the modern millennial success story — start a business from your childhood home and become a multi-millionaire by age 25
  • I went from a spare bedroom operation to a thriving online fashion empire in under a decade
  • Now headquartered in a massive warehouse in Leicester, we ship nationwide and globally

What Kind Of Products Does Oh Polly Offer In The UK?

Oh, Polly specializes in women’s clothing, specifically going-out dresses, co-ord sets, heels, bags, and accessories. Their line is targeted at ladies in their late teens to late 20s who want to look glamorous and sexy without spending an arm and a leg. The brand is heavily influenced by celebrity styles and fast fashion trends. You’ll find lots of figure-hugging dresses, plunging necklines, cut-outs, and bold patterns. In other words, it’s clothing designed to get you noticed when hitting the clubs or hitting on that guy at the pub. Classy.

How Does Oh Polly’s Pricing In The UK Compare To Other Brands?

Oh, Polly prides itself on providing affordable, high-quality options compared to other fast fashion UK brands. Their prices are quite reasonable, with most dresses ranging from £25 to £50. It’s very millennial-friendly pricing. You can get a full look from Oh Polly, including dresses, shoes, and accessories, for under £100, typically. That’s far less than what you’d pay at Topshop or River Island. The only catch is that Oh Polly’s sizing can run a bit small, so curvier ladies may need to size up. But overall, it’s a budget-friendly option for trendsetters.

Does Oh Polly Have Any Physical Stores In The UK?

Despite their huge online presence, Oh Polly currently has zero physical stores in the UK. That’s right, this fashion empire is operating out of a giant warehouse in the Midlands and shipping everything directly to customers. The founders have said they love the flexibility of running an online-only business while they grow and don’t have plans for brick-and-mortar stores anytime soon. That avoids costly overhead while allowing them to rapidly increase production and shipping capacity. So for now, you’ll have to ogle Oh Polly’s outfits online rather than in person. The virtual changing room will have to suffice!

What Is The Shipping Policy Of Oh Polly In The UK?

Since they have no physical storefronts, Oh Polly’s shipping policies are hugely important. Luckily for UK-based customers, they have very reasonable domestic shipping rates. Standard delivery starts at just £3.99 and takes 3–5 business days. Or you can opt for next-day delivery for £5.99 if you’re in a rush.

The real kicker is that Oh Polly offers completely free shipping on all orders over £65. Considering most of their dresses are in the £30-£50 range, it’s not difficult to hit that free shipping threshold. Just add a necklace, and boom — free shipping! It’s little perks like that that have helped Oh Polly build such a loyal following.

What Is The Return And Refund Policy Of Oh Polly In The UK?

Oh, Polly has a very straightforward return and refund policy. If you’re not satisfied with your purchase for any reason, you can return it within 14 days for a full refund, as long as the items are unworn, unwashed, and have all tags attached. Returns are free for UK customers as well, using the prepaid return shipping label.

Oh, Polly will even refund your original shipping costs! You really can’t ask for a better policy. The only minor downside is that you have to make returns via Royal Mail, not a courier. But hey, at least Postie will get to see you modeling those dresses when you go to return them! Every cloud has a silver lining.

How Is The Customer Service Of Oh Polly In The UK?

In today’s fast-paced world of online shopping, good customer service is vital — and Oh Polly seems to understand this. They have an excellent team of friendly staff who can be reached quickly via email, phone, live chat, or social media.

Whether you have a question pre-purchase or need assistance with a return, Oh Polly’s customer service reps are praised for being responsive and helpful. They’ve even been known to throw in free express shipping or discounts for customers who have had issues. In an industry filled with rude chatbots, Oh Polly is a breath of fresh air when it comes to attentive, human customer care.

Conclusion

So in summary, Oh Polly is most definitely a homegrown UK fashion brand through and through. From their origins in Leicester to their focus on stylish yet affordable looks for British millennials, this upstart company has quickly become a fast fashion powerhouse. With great prices, seamless online shopping, flexible returns, and top-notch customer service, it’s no surprise that Oh Polly has developed such a cult following of devoted customers.

While they may not have any physical stores just yet, Oh Polly continues to expand by leaps and bounds each year out of their Midlands headquarters. So whether you’re a fashionista in London, a trendsetter in Manchester, or a glamour girl in Glasgow, you can proudly support this very British brand. Just don’t show up at their warehouse looking for an in-person fashion show — unless you want to give the warehouse staff a cheeky surprise catwalk

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