protel hotelsoftware
2 min readMay 28, 2020

Empower Your Hotel with a modern Front Desk System

Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system). protel Air has optimized these features with the hotelier in mind.

Key Hotel Front Desk Features

Check-in

  • Fast access check-in button to speed up check-in time
  • Clear and easy to view list of all arrivals
  • A check-in wizard ensures all important details are captured
  • All relevant information at a glance
  • Credit card details will be authorised and tokenized as part of check-in

Check-out

  • Single check out button on the home screen
  • Easy to alter invoice recipient
  • Split invoices and post charges with one click
  • Invoices in multiple languages
  • Customizable invoice templates

Room Plan

  • Overview of your hotel
  • Make quick reservations for several room types at once
  • Colour coded for ease of reference
  • Room status overview
  • View multiple time periods
  • Multiple filters
  • Drag and drop functionality for moving and/or extending reservations

Room Type Plan

  • Overview of availability
  • Make several reservations at once
  • Colour coded occupancy levels for ease of reference
  • Make group reservations
  • Group booking data can be processed together and services can be paid accordingly

Bookings and Reservations

  • Quick access “new reservation” button
  • Make multiple reservations or group bookings with ease
  • Shopping cart function to make bookings for several room types at a time
  • Snooze function with reminders for incomplete reservations
  • Send confirmation letters with one click