Thinker, writer, vlogger and Chief cook and code washer at LotteryCanada.com & ZonMaster.com
For most of the year I live in Japan. Japan has some of the best customer service I’ve experienced in my time and travels on this great Earth of ours.
But, I also spend a lot of time in my native Canada. Canada has this reputation of…
What KLM doesn’t get about customer service
Before I get into it, let me just say that our KLM flight from Amsterdam to Tokyo was great. The flight attendants were great and the food was good.
A friend of mine recently got duped by an online shopping site here in Japan. I thought I’d elaborate a little on what happened, who was involved and what could be done.