Jeff, as someone who has worked in some high-pressure IT situations, I can say that quitting is actually close to impossible. A job search takes time and energy, two things that are in very, very short supply when JobFromHell takes over your life. Basically one has to quit first then look for another job, and in IT that is death. No-one wants to hire an unemployed person. I understand it is difficult for an outsider to absorb the article. I personally found it to ring so very, so devastatingly, true.