Paula WilliamsYour Top 9 IBM Cloud Console Billing Questions AnsweredSometimes the simplest things can seem tough, but navigating through your IBM Cloud Console to determine your billing and usage data, is…Nov 12, 2019Nov 12, 2019
Paula WilliamsIBM Watson Assistant “Ask Me Anything” Webinar Replay____________________________________________________________Sep 30, 2019Sep 30, 2019
Paula WilliamsWho you Gonna Call ?For Your IBM Cloud Watson AI Software as A Service (SaaS) NeedsSep 12, 2019Sep 12, 2019
Paula WilliamsWhat in the Heck is a CSM and 8 Ways to Leverage Them____________________________________________________________Jul 24, 2019Jul 24, 2019
Paula WilliamsHow IBM Watson Assistant’s Search Skill Provides Faster Chatbot Time to Market and Coverage…____________________________________________________________Jul 16, 2019Jul 16, 2019
Paula WilliamsConsumption ChroniclesThe adventures of a curious Data & Artificial Intelligence SaaS Customer Success ManagerJun 10, 2019Jun 10, 2019
Paula WilliamsConsumption ChroniclesThe adventures of a curious Data & Artificial Intelligence SaaS Customer Success ManagerApr 29, 2019Apr 29, 2019
Paula WilliamsWith uses that range from customer care to commerce, I thought I would test Watson Assistant (WA)…So, what is Watson Assistant you ask? Well, it’s simply a service for businesses to communicate with their customers via a chatbot. Any…Mar 26, 2019Mar 26, 2019
Paula WilliamsThree Ways Customer Success Manager’s Still Benefit from Client ReferencesLearn why client references are still one of a CSMs best assets for driving Software as A Service (SaaS) business.Feb 25, 2019Feb 25, 2019