Phil SpurgeonWhy Traditional CRM Support Models Can’t Handle Dynamics 365 — QGateDynamics 365 is a vast and powerful tool that provides businesses with a comprehensive platform to manage customer relationships. Dynamics…Oct 4Oct 4
Phil SpurgeonBest Practices for CRM User Adoption — QGateEffective CRM user adoption directly impacts the success and return on investment of a CRM system like Dynamics 365. You can deploy the…Sep 18Sep 18
Phil SpurgeonHow to use your MS Dynamics CRM for marketing — QGateMS Dynamics is an established and powerful CRM that helps businesses manage customer data. Dynamics was designed to be the backbone of…Aug 14Aug 14
Phil SpurgeonDynamics 365 Project Recovery — QGateDynamics 365 is one of the most powerful and versatile CRM and customer engagement platforms available. Its level of customisation means…Aug 8Aug 8
Phil SpurgeonElevating Customer Experiences through CRM Personalisation — QGatePersonalisation is the key to customer engagement. It’s how you build trust, deliver value, and ultimately convince customers to spend…Jul 15Jul 15
Phil SpurgeonWhat is Data Integrity and Why does it Matter?Data integrity refers to the consistency and accuracy of the data in your organisation. Within the context of a CRM system, maintaining…Jul 8Jul 8
Phil SpurgeonThe Role of User Adoption in Maximising CRM ROILike any tool, the CRM can only provide value when it is well used. User adoption is integral to a CRM deployment’s success or failure. Low…Jul 2Jul 2
Phil SpurgeonUnderstanding Sequences in Dynamics 365 — QGateSequences within Dynamics 365 Sales offer a powerful tool to refine your sales operations by establishing a structured regimen for…Apr 11Apr 11
Phil SpurgeonHow AI is Revolutionising CRM Strategies and Operations — QGateThe better you know your customers, the more you can offer them. For SMEs in particular, the value of this resource should not be…Apr 3Apr 3
Phil SpurgeonEnsuring Your CRM Strategy Supports Your Business Goals — QGateA robust CRM strategy ensures that CRM systems like Microsoft Dynamics 365 are more than just repositories of contact names. When…Mar 20Mar 20