Rachel AbbottinHippo DigitalMake user research accessible for your colleagues, not just your participantsAs part of being a consultant, you are constantly challenged and learning how to improve yourself in your chosen role. As a user…Oct 21, 20222Oct 21, 20222
Rachel AbbottinHippo DigitalFamily (mis)Fortunes — How your research participants might be biasing your findingsI started working on a national Covid-19 project at the start of May 2020, and I would continue to do so for the next 20 months. When we…Jul 19, 2022Jul 19, 2022
Rachel AbbottinHippo DigitalDigging Deeper: What UX researchers can learn from archaeologyWhen I was in secondary school, my career plan was to be an Archaeologist. I was really into Time Team and similar documentaries…May 23, 2022May 23, 2022
Rachel AbbottinHippo DigitalIs the UX research cycle missing a stage?What I’ve become more aware of recently, is how so many diagrams and visuals that show the UCD research cycle/UX research process are not…Apr 27, 20224Apr 27, 20224
Rachel AbbottinHippo DigitalYou are not* the user (*but what about when you are?)If you work in UX or UCD, you have probably heard Jakob Nielsen’s statement that “One of usability’s most hard-earned lessons is that ‘you…Feb 17, 2022Feb 17, 2022
Rachel AbbottinHippo DigitalBig Fish, Little Fish, Cardboard BoxHow can a song parodying the dance moves of ravers help you involve your team in your research planning?Sep 20, 20211Sep 20, 20211
Rachel AbbottinHippo Digital“I’ve gotta get thru this [service assessment]Like many people, I’m on LinkedIn. Whether you love it or hate it (I’m leaning slightly more towards the latter), it can undoubtedly be…Aug 10, 2021Aug 10, 2021
Rachel AbbottinHippo DigitalWhy I don’t recommend recommendationsThe design and research communities are very close in Hippo Digital — we have open door policies to our community meet ups, and more often…Apr 20, 20211Apr 20, 20211
Rachel AbbottinHippo DigitalUser Research with a non-verbal participantA couple of months ago, I was recruiting for research participants to help us improve the user experience of getting tested for…Dec 15, 2020Dec 15, 2020
Rachel AbbottinHippo DigitalThe value of small talk in User Research“you are so good at all the small talk by the way — I’m always so impressed”Nov 24, 20201Nov 24, 20201