Jun 24, 2016Moving to continuous delivery is hard — but well worth the effortContinuous integration, delivery and deployment have been around for a few years, but companies can be slow to make the switch. I want to share, from my experience, why it’s hard but very much worth the effort to get into a continuous delivery mindset. You can exponentially improve the time…Continuous Delivery7 min readContinuous Delivery7 min read
May 30, 20163 tips to instant twitter customer service successCustomer service on twitter is a different ball game to phone and email support. For one your responses are open for the world to see. Customers can publicly slate you and you only have 140 characters to explain your side of the story. …Social Media5 min readSocial Media5 min read
Dec 29, 2014Always paying the max — No more open & free internetAre we getting the best price when we shop around online or do we merely think we are? Big data is the next big thing that we don’t yet fully understand. It’s like the term ‘digital’ was back in the 90’s. We knew it was important, we knew it was…5 min read5 min read
Dec 6, 2014My keyboard can run rings around your mouseThis is quite a bold claim but there are some good reasons why learning to use the keyboard more efficiently will be a massive boost to your productivity. I’ve been learning better keyboard skills (and I don’t just mean touch typing) for the last few months. Indeed I’m still going…5 min read5 min read
