Isabella

SMS messages are typically sent over the same network as voice calls, which means they are unencrypted and vulnerable to interception by third parties. SMS messages frequently contain sensitive data, such as passwords which can be easily stolen if not properly secured. To address these issues, Cloud Maven, Inc., a Salesforce certified ISV partner and winner of the 2021 Partner Innovation Award, has developed an automated application, “SMS & eFax Guru, “ to send and receive SMS and eFax securely without any hassle. It’s a HIPAA-compliant text messaging app that securely sends SMS messages and stores them as a permanent part of the parent object in Salesforce. Conversational SMS, Bulk SMS, Automated SMS, and eFax messages are all simple to send using this Salesforce messaging app. Conversational SMS allows for two-way communication. Users can immediately respond to customer inquiries. Bulk SMS allows users to send personalized SMS messages to a large group of people using dynamic templates. It performs a validity check to eliminate any potentially invalid contacts. Senders can also use Automated SMS to customize the app and configure automated responses based on their specific business requirements. The eFax feature allows you to send and receive HIPAA-compliant faxes. SMS Health Cloud Integration can assist healthcare providers in reducing manual efforts such as calling and engaging patients at multiple touchpoints. This fully customizable application is available for a free 30-day trial on Salesforce AppExchange. For the most up-to-date information, follow us on LinkedIn and Twitter, and for more information, email us at info@cloudmaveninc.com.

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