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Rafał Warniełło
Rafał Warniełło

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Published in Modus

·Aug 2, 2019

CX vs. UX: What’s the Difference?

You need to understand both for your business to succeed — Customer experience (CX) and user experience (UX): These two terms mean fundamentally different (though complementary) things, yet are often used interchangeably by app, software, and website owners as if they were one and the same. The confusion comes from how we tend to define our clientele. Our users are our…

User Experience

7 min read

CX vs. UX: What’s the Difference?
CX vs. UX: What’s the Difference?
Rafał Warniełło

Rafał Warniełło

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