Raj RadhakrishnaninBootcampHow to use design thinking for complex enterprise projectsDesign thinking isn’t a new concept by any means, but it’s still not widely used in enterprise app development. This article will explain…Oct 27, 2022Oct 27, 2022
Raj RadhakrishnanJourney Map of a Store ColleagueA retail sales colleague goes through the following journey when she/he is returning abandoned purchases or returned items sent to stores…Sep 8, 2021Sep 8, 2021
Raj RadhakrishnanMicrocopy (the good)Users visit websites or apps to get a task done or to consume content. So, copy is what helps them navigate. Bad copy is bad design. Bad…Mar 2, 2021Mar 2, 2021
Raj RadhakrishnanBehavioral study with cultural biasThe famous copier study conducted by Ellen Langer in 1978 in Harvard, USA and then repeated again in 2009 with a predominantly American…Jan 12, 2021Jan 12, 2021
Raj RadhakrishnanMobile UX — Good and Bad SeriesMobile phone has permeated all our lives to a larger extent that we hardly switch to a laptop be it an email or shopping or playing…May 21, 2020May 21, 2020
Raj RadhakrishnanTop 5 tips for a successful Usability Test08:00 AM — It was another cold morning in Chicago. I was waiting for the store manager to get me inside for the string of usability tests…Nov 12, 2019Nov 12, 2019
Raj RadhakrishnanHow kindle is replacing my book shelf!I remember vividly how I scrambled to save 2 Indian Rupees to get the monthly Rani Comic back in the early 90s. It was my ticket to the…Jan 17, 2019Jan 17, 2019
Raj RadhakrishnanBanking — Customer Journey MapDo what you do so well that they will want to see it again and bring their friends - Walt DisneyDec 10, 2018Dec 10, 2018
Raj RadhakrishnanBanking UX — Do’s and Don’tsI saw a bank that said “24 hour banking”. But, I don’t have that much time. - Steven WrightDec 10, 2018Dec 10, 2018
Raj RadhakrishnanUx fail series: #1 Password fieldA baker cannot afford to serve a half baked cake. An automobile cannot be delivered to its customers without completing its assembly and…Nov 30, 2018Nov 30, 2018
