Rob AldermanWhy WhatsApp’s API is a big deal for social media customer service, and why Twitter should be…If you haven’t yet seen, WhatsApp recently announced it’s business API, allowing businesses to respond to customers for free within 24…Sep 4, 2018Sep 4, 2018
Rob AldermanWhy organisations need to foster collaboration to make a success of social mediaThis is part 2 of a series of blog posts, originally posted here, targeted at Head’s of Social in organisations, as well as brands and…Jul 19, 2018Jul 19, 2018
Rob AldermanThe role of a Head of Social in 2018This is part 1 of a series of blog posts, originally posted here, targeted at Head’s of Social in organisations, as well as brands and…Jul 10, 2018Jul 10, 2018
Rob AldermanThe Tools I use to Get S#!% DoneIf you’re like me, this is a constant, evolving, sometimes painful, sometimes stressful, always eventful, challenge. Keeping on top of…Aug 1, 2017Aug 1, 2017
Rob AldermanIf you want to be a social media expert, you need to learn about APIsThis is a subject that’s been on my mind for a while now, and I’ve finally reached the point where I wanted to write some detail around…Apr 5, 20161Apr 5, 20161