Of course this could potentially lead to fewer people rating
Another idea: How about you show the option to rate in the chat view, rather than as an obtrusive…
Sathvik Ponangi

Yes! but you have the answer here already. I think expecting user to be proactive to do something that has got nothing to get in return immediately, is a very, very bad bet to rely on. I believe until & unless the user goes through a very bad experience he’ll not be rating it making the overall rating index not so healthy.

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