Randy SchwartzCan We Rise Above Our Social Media Algorithms And Their Base Tendencies?This is the third part of my series about how algorithms shape our media consumption and have changed the culture. You can read the first…Apr 2Apr 2
Randy SchwartzHow TikTok’s Algorithm is Changing the GameThis is the second of three posts looking at how algorithms shape our media consumption. The first one was about Meta, and in the final…Apr 2Apr 2
Randy SchwartzHow Social Media Algorithms Have Transformed The Content ItselfThis is the first posting in a series I’ve written about the toxic effects of social media on culture and society (it goes somewhere, I…Apr 2Apr 2
Randy SchwartzCX: When Automation Goes BadForrester famously reported that 89% of companies intend to compete on the basis of Customer Experience (CX). Customer Experience…Apr 2Apr 2
Randy SchwartzWhen Data Personalization Provides a Sense of RevelationThrough personalization, brands try to ingratiate the customer and influence their behavior. This has become a critical part of marketing…Apr 2Apr 2