Raphael SacksUse natural language processing to automate customer supportIn today’s globalized and online world, customer service is key to differentiation and retention of clients; 52% of customers will stopMar 1, 2019Mar 1, 2019
Raphael SacksCome see IBM Watson Natural Language Classifier at THINK!At IBM’s annual flagship THINK Conference (February 12–15 in San Francisco), there will be several great opportunities to learn about…Feb 8, 2019Feb 8, 2019
Raphael SacksIBM Watson Factoid Assistant: A Customized Search Bar for WikipediaIn an era of crowdsourcing, nothing stands out in scale like Wikipedia; since 2001 it has accumulated almost 5.8 million articles, and is…Feb 7, 2019Feb 7, 2019
Raphael SacksSuper Bowl Snacks and IBM Watson AI: A Winning ComboWith the Super Bowl this weekend, there is so much to look forward to: the excitement of watching Tom Brady make his classic comeback, the…Feb 2, 20191Feb 2, 20191