Raphael SacksUse natural language processing to automate customer supportIn today’s globalized and online world, customer service is key to differentiation and retention of clients; 52% of customers will stop4 min read·Mar 1, 2019----
Raphael SacksCome see IBM Watson Natural Language Classifier at THINK!At IBM’s annual flagship THINK Conference (February 12–15 in San Francisco), there will be several great opportunities to learn about…2 min read·Feb 8, 2019----
Raphael SacksIBM Watson Factoid Assistant: A Customized Search Bar for WikipediaIn an era of crowdsourcing, nothing stands out in scale like Wikipedia; since 2001 it has accumulated almost 5.8 million articles, and is…2 min read·Feb 7, 2019----
Raphael SacksSuper Bowl Snacks and IBM Watson AI: A Winning ComboWith the Super Bowl this weekend, there is so much to look forward to: the excitement of watching Tom Brady make his classic comeback, the…4 min read·Feb 2, 2019--1--1