Wrote some Chatbot User Journeys from UX Perspective
Not for the faint heart.
I picked an imaginary Flower_Bot and tried to draw various scenarios, beginning from the ideal one. Please don’t analyze from linguistic and AI logic point of view. See it from UX perspective.
Feel free to provide your feedback. I know at this debuting stage my User Journey of Chatbot will have many shortcomings.
*MS Word Web View Mode Only (otherwise the shapes will point elsewhere)