Raven ManocchioModels for service-based innovation — pushing beyond “delight”BackgroundJul 24, 2017Jul 24, 2017
Raven ManocchioUpskilling Product ManagersA recent McKinsey article referred to product managers as “mini-CEOs.” Premise: Product Managers provide “glue that bind the many functions…Jul 11, 2017Jul 11, 2017
Raven ManocchioWhat is service design and why does it matter?It’s a good question, that’s for sure…Jul 7, 2017Jul 7, 2017