How to Fix Samsung Printer Offline Problem?

Reconnect Offline Printer
5 min readSep 1, 2023

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Samsung printers have set an example of a well-performed printer with its amazing features, functions and desired results. It’s the kind of printer that everyone wants in their office or home. If you are a Samsung printer user, then you may get an offline printer error once in a while. You may not know about its troubleshooting methods. So, we are here to help you with fixing these common problems in your printer. Let’s get ready to learn to fix Samsung printer offline problem.

What Makes Samsung Printers Go Offline?

Many different factors may bring your Samsung printer to an offline status. These factors are not complex and include day-to-day mistakes like incorrect printer settings, a weak internet connection, loose USB cables and outdated printer drivers. Sometimes, hardware dysfunction may be the reason for an offline status.

These are the most common sources for an offline Samsung printer:

  • Poor internet connection
  • Outdated/ corrupted printer drivers
  • Loose USB connections
  • Faulty printer settings
  • Hardware errors

Due to all these common reasons, your Samsung printer may go offline. In order to get your Samsung printer back online, you’ll have to troubleshoot the root cause. Below are the best methods to troubleshoot the offline printer error.

Top 3 Methods to Fix Samsung Printer Offline Problem

When you know what may be causing the offline issue in your printer, you’re ready to solve it. Below are the top methods to tackle the offline problem easily. With these methods, you can prevent your printer from further offline errors.

Method 1: Give a Restart to Your Devices

Restarting your devices (Samsung printer and computer) is the primary step in fixing the offline error of the printer. Just simply restart both of your devices and then check if the issue is gone. So, here are the detailed steps for this:

  1. First, disconnect your router.
  2. Keep your devices turned off for about 30 seconds.
  3. After that, you have to reboot your devices.
  4. Once again, set up the wireless connection.

Finally, you will bring your Samsung printer online from its offline status. If you need professional help, you can visit the Support page and get advice from our technical experts. You can talk to us anytime, as our experts are available 24/7. Go to our website’s link at reconnectofflineprinter.com and go to the Support page.

Method 2: Uncheck the “Use Printer Offline” Option

Your Samsung printer may go offline when the Use Printer Offline option is enabled. In this case, you’ve got to go to the printer settings and disable this option. Follow the given steps carefully.

  1. First, go to the Start button on your Windows.
  2. Then, move to Settings and then select Bluetooth and Devices.
  3. Now, click on the Printers and Scanners.
Printers & Scanners
Printers and Scanners.

4. Next, select your Samsung printer and choose the Open Queue option.

Open Queue
Open Queue

5. After that, check whether the Use Printer Offline option is unchecked. If it is checked, uncheck it to resolve the issue.

Use Printer Offline
Use Printer Offline

With this method, you’ll be able to fix the offline issue. This step will help you to bring your offline printer to online status. Now, let’s talk about the next method.

Method 3: Update Samsung Printer Drivers

As we know, the printer drivers play a major role in your troubleshooting performance. Therefore, updating Samsung printer drivers will help you get your printer back online. If your printer drivers are outdated, expired, or corrupted, your printer may go offline, which you can easily resolve. Printer driver updating is one of the best methods.

Look at the steps to update the printer drivers:

  1. First, go to your Control Panel.
  2. Then, select Hardware and Sound.
Hardware & Sound
Hardware and Sound

3. Now, move to Windows and find the Device Manager tab.

Device Manager
Device Manager

4. Next, click the Device Manager tab and check if all the hardware is connected to your PC correctly.

5. If you see a yellow mark, you have to update the printer drivers.

6. Now, move to the app and choose Update Driver Software.

7. Use Samsung’s official website to download and install the latest Samsung printer drivers.

8. Lastly, move to the driver file and install it on your computer.

This step may definitely fix the Samsung printer offline problem. But if your printer still doesn’t go online and connect to Wi-Fi, you are welcome to visit our website to get help. We are available 24/7 for your service. You just need to visit our website and go to its support page to drop us a text or call our experts.

FAQs

I. Why is My Samsung Printer Offline?

Ans. Your Samsung printer may go offline due to a poor internet connection. Many other factors may also be the reason, such as expired printer drivers, loose USB cables, and issues in hardware. Also the faulty printer settings can also be the reason for an offline printer issue. You have to recognize the issue first, and then, with an appropriate solution, you can fix the Samsung printer offline issue.

II. How Do I Fix Samsung Printer Offline Problem?

Ans. You can fix your Samsung printer offline issue by just using simple techniques. For example, first, you need to check for connectivity, such as a Wi-Fi connection and a USB cable connection. If the connection is OK, you can check other things, like if printer drivers are expired or the printer settings are incorrect. Once you get the reason, fixing the issue becomes easier.

III. Why is My Samsung Printer Connected but Not Printing?

Ans. If your Samsung printer is connected to Wi-Fi but not printing, it can be due to a loose USB connection between your printer and computer or a poor internet connection. Otherwise, outdated printer drivers or expired or corrupted printer drivers can also be the reason. So, if you are experiencing this issue, it’s better to look for the root cause and then move to its solution. You can also take our assistance by moving to our website’s reconnectofflineprinter.com page. And connect with our experts to rectify your issue.

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Reconnect Offline Printer

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