A crooked little UX journey at a big bank
How did I turn things around in 8 days?
Thanks for your comment and this is absolutely a great question. Either approach has its pros and cons like all the solutions. The reasons why I chose to present the three options are:
Thanks for your comment. I would like to clarify a few of my points here.
First of all, the main purpose of card sorting is not “using the users to design their own interface” but to understand what really matters to our users and the way of structuring the information. As I mentioned in my…