Return LeverageI love this!No one wants milk-toast customers (that feel just 'ok' or 'neutral' about you and your products). Let your mad hatters and lunatics run…Mar 13, 2021Mar 13, 2021
Return LeverageI've heard musicians talking about "playing the spaces, not the notes."Strong teams have grown to trust when they've been able to experience that their trust is well placed.Feb 24, 20211Feb 24, 20211
Return LeverageInputs versus Outcomes: Measure what MattersReframing our challenges and opportunities can unlock new insights, deliver exceptional results, and accelerate learning, too.Apr 30, 2020Apr 30, 2020
Return LeverageWhen Your Government isn’t YOUR GovernmentThese public servants aren’t serving.Oct 4, 2019Oct 4, 2019
Return LeverageDelivering on “Yes”Accountability isn’t about doing the work yourself, it’s about making sure the work gets done. Know what you can do, and when to get help.Aug 21, 2019Aug 21, 2019