Top uses of AI Digital assistants in the modernized world
INTRODUCTION:
Technology plays a massive role in the industry and daily chores. It serves a variety of purposes and is applied in different ways in different parts of the world. Recently, the public has been fantasizing about Artificial Intelligence. AI simulates the cognitive abilities of a human. To be more precise and closely related to humans, AI Digital assistants are now replacing human responses with this software.
Customer Preferences:
The research shows that customers have already developed their preferences for Digital assistants. They eagerly turn to them for handling minor issues or when they are in a hurry. They don’t mind if they’re served by a digital assistant as long as they receive responses to their questions in real time and help them quickly resolve their problem. However, customers expect brands to let them connect with a real person when the complexity of a problem goes beyond the digital assistant’s scope.
Sales and marketing:
Digital Assistants are becoming an integral part of Digital Marketing and Sales. They are used to qualify leads, identify buying patterns, provide product recommendations, and even close sales. In fact, a recent study showed that Digital Assistants are responsible for a remarkable 64 percent of all digital sales conversions.
Improved productivity:
Digital assistants can help improve productivity by automating simple tasks, such as booking meetings, scheduling travel, and sending reminders. They can also help employees stay on top of their work by providing them with timely updates and task lists. In addition, digital assistants can automate business processes, which can help reduce the time spent on administrative tasks.
Employee training and support:
Digital Assistants are also being used to provide training and support to employees. They can help new employees learn about the company’s policies and procedures, and provide them with support for solving problems. They can also help managers keep track of employee performance and provide feedback.
Customer service and support:
One of the most popular applications of Digital assistants is in customer service and support. They are used to handle routine customer queries, provide troubleshooting support, and even resolve complaints. In fact, digital assistants are so effective in customer service that they are now responsible for handling almost 60 percent of all customer service queries.
Travel:
Digital Assistants can be used for travel purposes. They can be used to provide information about travel destinations, answer questions, and book trips.
Healthcare:
Digital Assistants can be used for healthcare purposes. They can be used to provide information about health conditions, answer questions, and provide support.
Improve lead generation:
1. AI Digital Assistants can help improve lead generation by asking relevant questions and directing prospects to the sales team or an appointment scheduler.
2. This helps reduce the amount of work the sales team has to do when trying to find qualified leads.
3. AI Digital Assistants can also be used for customer service, where they can learn more about customers and provide valuable information.
KAIron is a Conversational Digital Transformation Platform, an ecosystem, and a virtual human being that has been integrated with various industrial applications. Digital Assistants unlike other AI tools, will be used to enhance human capabilities and free humans to be more innovative and act upon strategic tactics.
Visit https://kairon.com/ for more.
Revathi Ganesan
Nimblework Pvt Ltd,
Cupertino, USA.