One of the most interesting articles I’ve read all year; and thank you for citing your sources! As a Developer, it pains me to develop websites that have been designed by non-digital designers and inexperienced UX “specialists” whose Creative Director has sold the client on an “exciting design” even though the UX makes no sense. When I try to voice my opinions, I am shushed since I am “just the developer” and the design has already been “signed off” by the client. I don’t know if it’s the result of working in an industry with too many inexperienced people or team members who cannot see the “big picture” beyond their individual contribution to the project. It’s truly discouraging.