Rich ArchboldRemembering my Dad. Being Me.My dad died a few years ago from complications arising from vascular dementia. At the time and since, I struggled to process all of my…Jun 21Jun 21
Rich Archbold6 things I learned the hard way leading business systemsWhen I was starting out in Business Systems, I could find very little writing on the web to help me understand what I was getting myself in…Feb 13, 2023Feb 13, 2023
Rich Archboldmy engineering standardsSoftware can never be perfect, it can only ever be “good enough” … beyond a certain size and rate of change — it’s always going to contain…Sep 18, 2019Sep 18, 2019
Rich ArchboldWant to be happier and more successful? Write about yourself every week.For a bunch of reasons, I believe there’s something very powerful about going through the process of writing your thoughts down on paper…Mar 31, 2019Mar 31, 2019
Rich ArchboldHow to Ship LoveWhile working at Facebook (about 5.5 years ago), I was taught that when we build valuable, easy to use products with a high degree of…May 22, 2018May 22, 2018
Rich ArchboldRun Less SoftwareAbout 3 and a half years ago, not too long after I joined Intercom as the Director of Ops, I organized an off-site for the infrastructure…Mar 30, 2018Mar 30, 2018
Rich Archbold5 things I learned the hard way as a manager of managersWhen you go from being a manager of individual contributors to being a manager of managers, you are again going “once forth unto the…Jan 19, 20184Jan 19, 20184
Rich ArchboldSeek First to UnderstandA phrase that I find myself using more and more in 1:1’s is this …Jan 14, 2018Jan 14, 2018
Rich ArchboldThe Managers WayHow do you teach people to be great managers? How do you teach people to teach other managers? One way I’m trying to do it is codify my…Jan 11, 20181Jan 11, 20181
Rich ArchboldThe Continuous Flow of Weekly PlanningStrategy and planning are the heart of great leadership and management.Jan 7, 2018Jan 7, 2018