For optimized cloud performance, the right service provider is essential

Cloud adoption is gaining steam across the globe as business leaders have become more confident in and comfortable with the technology. While fears, particularly cloud security concerns, have not entirely abated, there is a growing consensus that companies in every sector can and should leverage cloud services if they want to remain competitive.

However, it is not enough for businesses to simply implement cloud solutions — they must also take steps to optimize performance. Unfortunately, a lot of companies continue to struggle in this area. The cloud is proving useful for virtually every company that embraces it, but many firms are only seeing a small portion of the potential benefits that the technology has to offer. To rectify this situation, it’s imperative for businesses to choose the right cloud services providers.

Transparency issues

A big part of the problem that many companies are running into is a lack of analytics, as a Forrester Research study highlighted. The report included insight from 275 IT leaders from the United Kingdom, United States and Singapore, Information Management reported. According to the source, these companies have run into a number of different cloud computing complications and issues, including difficulties relating to compliance, outages and unexpected costs.

Ultimately, though, the biggest problem that cropped up for these firms was a lack of transparency between themselves and their cloud services providers, the source reported. The survey found that every single one of the participants’ businesses had suffered a negative operational or financial impact as the result of missing or unavailable metadata regarding their cloud services.

The report stated that by this point, many businesses rely on their cloud services, rather than simply using them, according to Information Management. At the same time, firms are expanding their investment in cloud technology. Consequently, the lack of communication and transparency between service providers and their clients is poised to become an even more significant issue in the coming years.

Security Concerns

This issue equally applies to the realm of cloud security. Increasingly, businesses are entrusting their sensitive data and networks to cloud services providers, and naturally a lack of transparency in this area will cause problems. Business leaders can only trust their cloud vendors if they have all the information necessary, including insight into how their hosted data is being protected.

This is especially important in light of the growing cloud security market. According to a recent IDC study, enterprises are on pace to increase their cloud security spending by 50 percent in the coming years. As CSO Online noted, the same report found that mobile security is on pace to experience only 18 percent growth.

A lack of transparency surrounding cloud security will also limit the degree to which a firm can take advantage of cloud services. After all, business leaders are still somewhat reluctant to fully entrust their infrastructure into hosted environments. If these decision-makers are left in the dark regarding their cloud vendors’ security offerings, they will be unlikely to increase their use of hosted technology.

Getting It Right

With all of this in mind, it’s clear to see that business decision-makers need to be careful when moving forward with their cloud services deployments. One of the most important factors to consider is the transparency, and trustworthiness, of the potential cloud vendor. The services provider must have policies in place that ensure clients have maximum control over and access to their hosted networks.