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Richard Newton

Founder and Managing Director of Fresh Learning — Helping organizations by providing real-life learning with energy! w: http://freshlearning.eu

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Off the rails: making a positive out of a negative in Customer Service

Last night I was late home (very late home) from conducting training in Central London.
Richard Newton3 min read

    Saying no without saying no

    Have you ever looked at a task and thought “Why did I ever agree to do that?”
    Richard Newton3 min read

      Engagement and Training Spend

      Why we find it hard to involve and engage people in the workplace
      Richard Newton3 min read
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        Human Resources for Small Businesses

        How to be a successful HR Practitioner in a small business
        Sue Dickinson4 min read