I once operated a second-hand shop and it was always the same questions.
Customer: That’s a nice second hand, do you have a minute hand.
Me: No Mam, this is a second-hand shop, you won’t find any minute hands here.
Customer: Why do you only sell the second hands, why not sell minute hands or for that matter why not include the hour hand and sell them in sets.
Me: With all due respect Mam, I am servicing a niche market for people who have the hour hand and the minute hand already, or for people who just want to collect second hands. Next thing you will be asking if I sell whole clocks, in that case, I would recommend going to a clock shop.
Customer: But Sir how do you make a living selling just second hands.
Me: While my shop is yet to turn over a profit, I have done my research and there are second-hand shops all over, but not in this town, I saw a gap in the market and I’ve taken steps to take advantage of that gap! Now, Mam, would you like to buy a second hand or not, I suggest the Wilmington Number Eight, it matches your purse.