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Riri Nagao
Riri Nagao

175 Followers

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Sep 15, 2019

Best practices in UX writing, as told by the 8 C’s

UX writing is much more than filling in the blanks. Writers collaborate closely with design, product, business, data, research, marketing, compliance, and legal to address user pain points while simultaneously hitting business targets. In order to do so, writers ensure that customer-facing messaging meets the fundamentals of effective UX writing. …

Ux Writing

4 min read

Ux Writing

4 min read


May 19, 2019

The challenges of being a UX writer

I’ve been with American Express as a UX writer for six months. Being a UX writer has been both exciting and challenging. I love what I do because I’m working on interesting products with smart and supportive colleagues who help me grow. …

Ux Writing

3 min read

Ux Writing

3 min read


Apr 21, 2019

My UX writing process

I always say, “The less words you want, the more time I need. “ This gets to the heart of user experience (UX) writing: in order to be thoughtful and provide value to users, words need careful attention from the very beginning of the product development process. …

UX

10 min read

UX

10 min read


Dec 9, 2018

Empathy Jam 2018

Creating something that has a lasting impact on other peoples’ lives is truly a privilege. This year, I returned to the Empathy Jam as a co-producer, alongside Shannon and Ariella, to encourage our design community to practice empathy with one another and create solutions around problems that affect us all…

Hackathons

14 min read

Empathy Jam 2018
Empathy Jam 2018
Hackathons

14 min read


Oct 28, 2018

How running inspires my work in UX design

Running is a very personal endeavor, yet teaches me the most about design and solving problems for others. The day-to-day challenges that I face in my training and understanding the nuances of the sport are constantly inspiring my work as a designer. I always say that running makes me a…

Running

4 min read

Running

4 min read


Aug 1, 2018

What racing bibs can teach us about UX design

I’ll never forget the day I toed the starting line at my first marathon — the TCS New York City Marathon on November 5, 2017 with Frank Sinatra’s “New York, New York” playing. Years of dreaming and months of training led to that special moment. Four hours and twenty minutes…

Running

9 min read

What racing bibs can teach us about UX design
What racing bibs can teach us about UX design
Running

9 min read


Nov 25, 2017

Empathy Jam 2017

Last month on Saturday, October 28th, I co-hosted the 2nd annual Empathy Jam 2017 at Fordham University with Shannon, Ariella and Krizia. I attended the inaugural Empathy Jam last year and had a phenomenal experience. It was the first design competition I attended and a place where my passion for…

Hackathons

12 min read

Empathy Jam 2017
Empathy Jam 2017
Hackathons

12 min read


Aug 19, 2017

Battling those voices of doubt as a writer

I started writing to be a better communicator, arguably one of the most important skills of a UX designer. As a writer, the biggest critic I face is myself. Battling and overcoming those voices of doubt is a constant struggle, something I still deal with today. …

Blogging

5 min read

Blogging

5 min read


Aug 12, 2017

How running helps me be a better UX designer

Training for a marathon while making a major career transition into UX design is hard. (Not to mention, holding down a full-time job while writing on a daily basis and making sure I spend time with people I love.) But I must say, both have complemented one another extremely well…

Running

6 min read

Running

6 min read


Aug 4, 2017

Why attend a UX hackathon?

I’m excited to share that my article on UX hackathons, “Why attend a UX hackathon?,” has been published on UX Booth! In this piece, I talk about what UX hackathons are, why they’re valuable and how to make the most of the experience. …

Hackathons

2 min read

Hackathons

2 min read

Riri Nagao

Riri Nagao

175 Followers

UX writer in NYC, she/her

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