Sarah is a service designer, design researcher, practical futurist, and inner-world explorer who has worked across enterprise, startup, non-profit, Federal Government, and community contexts. She is currently a Designer at Apple, focused on health and wellbeing. You did a stint in the Office of Veterans Affairs in DC, where you…

Sam has championed the power and potential of design thinking since his days as SAP’s first Chief Design Officer. He continues to lead change from a design perspective in his current role as the Chief Innovation Officer for Commercial Banking at JP Morgan Chase & Co. Sam, you have a…

You’ve led design-driven change at a number of notable companies, starting with Oracle, then SalesForce, Citrix, and now Google. Can you talk about one of those opportunities and what about it appealed to you? Each company I went to I was able to do something new that I hadn’t done…

Doug Powell shares insights on how he and his colleagues led extraordinary change at IBM that greatly improved the organization’s speed and agility. Doug, often when large companies hire people to lead change, they don’t really know how to accept it and end up blocking it. At IBM, you and…

Making change is not a race. It’s not an achievement. It’s not a perfectible skill. Making change is a never-ending journey, with ups and downs, obstacles and boosts. To sustain your sanity and enthusiasm, it helps to set an overarching goal: progress. The always insightful Daniel Kahneman notes that people…

Mia is a design leadership coach who founded the Design Department to help to transform the way creative leaders work and to help startups and companies use design in a more powerful and strategic way. …

Thomas is the entrepreneurial founder of MEXICUE, a chain of popular restaurants that has learned to thrive on change. We talked with him about how his approach to change evolved as his startup grew and matured. You founded a successful restaurant chain that started as a food truck in New…

Liz has made her mark as a designer, urbanist, and spatial justice activist, deeply experienced on engaging and transforming unjust urban environments. Her multidisciplinary design and innovation practice, Studio O, operates at the intersection of racial and spatial justice and uses design to catalyze sustained social impact. Liz, you’ve done…

Designer of Change: John Maeda John has crafted a unique career path, exploring and explaining the role of design in academia, startups, venture firms, and corporate settings. He is open and adventurous in his choices, and always groundbreaking. We interviewed John in the earliest stage of research for our latest…